Public website and corporate enquiries
Contact info@mas-fr.com.
Complaints and Support
SENUOR is designed so complaints, evidence issues and review requests remain connected to the relevant relationship.
20 August 2026Service specific complaints
When authenticated Case operations are activated, service specific complaint and review routes will be presented inside the relevant Case.
Partner decisions
A complaint about a bank, insurer or regulated partner decision may also need to follow that partner's own complaint or regulatory process.